Our clients have been established  2001 and set up by it’s current managing directors. Since then they have gone from strength to strength and their  achievements are still snowballing.

The main purpose of the role will be to analyse and report on key financial data within the organisation ensuring that managers and directors receive timely and accurate information. You will prepare, analyse and provide accurate and timely financial information and data as directed by the Finance Director (FD), in order for the company to achieve its strategic business objectives. To review and plan relevant department activities ensuring compliance with all statutory and regulatory requirements employing technology and improving processes and procedures.

Main Tasks

•  Responsible for the preparation, review and analysis of monthly management accounts for review by the FD.
• Responsible for the presentation and review of timely and accurate information to be incorporated into the management accounts or within key performance indicators.
• Assisting the FD in the forecasting and budget preparation. In addition, you will also be responsible for budget reporting and variance analysis and liaison with budget holders.
• Assisting the FD in cash flow monitoring
• To act as secretary to the board of directors attending board meetings and performing appropriate board secretarial duties as necessary.
• Responsible for invoice checking
• Responsible for the recording, maintenance and updating of the fixed assets records.
• Responsible for the timely and accurate completion of VAT returns.
• Completing daily bank reconciliation’s using sage
• To actively plan the activities of the department employing improved technology and improving process and procedures within the department after prior consultation with FD
• Responsible for the preparation, review and presentation of key performance indicators for review by the FD
• Supporting the finance department with general accounting tasks. Providing sales ledger/credit control support as directed by the FD, and assist the company Accounts Coordinator as and when necessary.
• To answer all business telephone calls
• Undertake general office administration.
• To attend all meetings
• Organise and schedule, in agreement with the FD, working hours and holidays in advance.
• To take part in staff training that may be undertaken out of hours.

 Education & qualifications

 Degree in relevant discipline desirable

Qualified Accountant (ACA/ACCA/CIMA)

The main duties with this position will include: 

o        Managing all aspects of permanent and temporary recruitment from drawing up job profiles, advertising, short-listing, liaising with the candidates, interviewing against criteria, to making the offer and issuing the contract.

o        Managing external agencies and agreeing terms of business with all preferred suppliers.

o        Managing and monitoring the Annual Performance Review process at all levels.

o        Working as part of a dedicated team to deliver a prompt and professional service. 

o        Assisting in the implementation of HR Policy, Procedures and Plans in support of Company and HR strategy.  This may include involvement in Resource Planning, Training and Development Plans and the Annual Performance Review Process.

o        Providing advice and support to management on all aspects of HR issues, including relevant employment legislation, personnel practice and the company’s own personnel policies.

o        Maintaining the personnel systems (manual/electronic), internal reporting and provision of information to external agencies.

Personnel Specification:

Ideally candidates will have significant experience of working in a HR environment within the manufacturing industry with a strong emphasis on recruitment.

Applicants should be educated to A-level standard or equivalent; additional qualifications relating to HR Employment Law Relations and Practice/CIPD qualification would be highly desirable.

The following attributes are also essential for this role:

• Excellent organisational skills.
• The ability to work under pressure and meet demanding deadlines.
• Excellent interpersonal skills, and the ability to communicate at all levels of the organisation.
• Operate to a discreet and confidential work ethic at all times.
• PC Literacy with full working knowledge of the Microsoft Office package.
• A confident and independent working style.
• Flexibility

Want to apply for this Yours Sincerely Job of the Week?

Contact Evette Easton on 01745 887788

Our clients have been established since 2001 and set up by its current managing directors. Since then they have gone from strength to strength and their achievements are still snowballing.

They are seeking a Customer Service Manager to build and develop an outstanding company-wide customer service culture, which consistently exceeds their customers expectations.

Main Responsibilities for this role include:

• Leading, developing and embedding customer service policies, procedures and standards for the entire company.
• Analysing statistics and other data to determine the level of customer service within the company.
• Develop feedback and complaints procedures to capture, filter and promptly respond to customer feedback.
• Identify and develop training interventions to assist the staff to deliver consistent outstanding customer service.
• Develop and implement a customer referral system escalating to the appropriate level.
• Leading and chairing inter-departmental management meetings, which drives continuous improvements to customer service.
• Handling customer complaints, which may be complex or long standing.
• Maintain knowledge of contemporary and leading edge customer service practice through professional journals and networking events.

The ideal candidate will be educated to degree level or similar, posses a customer service qualification, have approx 5 years experience in a similar role and a good grasp of complex business concepts, practices and principles.  You must also be able to demonstrate enthusiasm, good written and verbal communication skills, the ability to be self motivated and be able to motivate others.

Our client officers an excellent and exciting working environment, competitive salary and good career prospects.